S M I T H - T R G

Our Approach	Our client relationship mission is to see quality results achieved. To that end our core principles include: Management Perspective & Collaboration . . . We take a senior executive perspective on everything we do. We work collaboratively with client personnel -- as team members. By working together, our engagements develop solutions to complex and challenging problems that are uniquely tailored to each client's situation and owned by the client's organization. Accountability for Impact . . . We measure our work by its impact on the clients' top-line, bottom-line, and capital market performance. Our singular focus on value means there is no ambiguity about the results we are aiming to produce. Prior to every engagement we develop a clear understanding of the client's goals and expectations. Once engaged, we hold regular investment reviews with clients to assess the quality of 'contributions & results'.

"SMITH-TRG's insight, strategy and execution support enabled us to improve operations -- tenant and consumer experience -- which increased our bottom line seven months ahead of plan. Now, that's value delivered!" CEO Retail Mall Co.

	We recognize that each engagement represents an important client investment of time and money. Therefore, we do not take on an assignment unless we are confident that our work contribution will produce measurable results well in excess of our fees. Results & End-to-End Support . . . Without the right focus and energy on performance delivery, even the most insightful strategy and tactics can end up on the shelf or in the waste basket. We help our clients develop the most feasible and actionable solutions for addressing business performance improvement to include business development - need to build the sales pipeline and accelerate deal closure - issues. We then support them in managing the change process required to deliver the best possible results.

We Solve Business Performance & Value Creation Problems